Your data security is our top priority
We implement enterprise-grade security measures to protect your personal information, escalation contacts, and alert data.
All data transmitted between your devices and our servers is encrypted using TLS 1.3, the strongest encryption protocol available. This ensures your information remains secure during transmission.
Your data is encrypted when stored in our databases using AES-256 encryption. This means even if someone gained access to our storage systems, your information would remain unreadable.
We support multi-factor authentication (MFA) to add an extra layer of security to your account. You can enable SMS, email, or authenticator app verification to protect your login.
We enforce strong password policies and never store your actual password. Instead, we use industry-standard hashing algorithms to secure your credentials.
Your sessions are automatically managed with secure tokens that expire after periods of inactivity. You can also manually log out from any device.
Nudga runs on Amazon Web Services (AWS), the world's most comprehensive and broadly adopted cloud platform. We leverage AWS's enterprise-grade security, compliance, and reliability features.
Our data is stored in AWS data centers that meet the highest security standards, including SOC 1/2/3, PCI DSS Level 1, and ISO 27001 certifications.
We use multiple availability zones and automated backups to ensure your data is always available and protected against hardware failures or disasters.
Our team members only have access to the data and systems they need to perform their specific job functions. Access is regularly reviewed and updated.
All Nudga employees undergo thorough background checks and sign confidentiality agreements before gaining access to any customer data or systems.
You have complete control over your data. You can view, export, or delete your information at any time through your account settings. We never share your data with third parties without your explicit consent.
Our escalation system is designed with security and privacy in mind. Escalation messages are sent through secure channels and contain only the information you've authorized to share.
When you add escalation contacts, we verify their contact information and ensure they've consented to receive escalation messages on your behalf.
All escalation messages are digitally signed and encrypted to prevent tampering and ensure they come from authorized sources only.
Our security team monitors our systems around the clock for any suspicious activity, unauthorized access attempts, or potential security threats.
We use advanced security tools and machine learning to detect and respond to potential threats in real-time, often before they can cause any harm.
We have a comprehensive incident response plan that outlines how we handle security incidents. If we ever detect a security issue, we'll notify affected users immediately and take swift action to resolve it.
We conduct regular security audits and penetration testing to identify and fix potential vulnerabilities before they can be exploited.
We regularly update our security measures and infrastructure to stay ahead of emerging threats and maintain the highest security standards.
We take security seriously and want to hear from you. If you have any security-related questions, concerns, or if you believe you've found a security vulnerability, please contact us immediately.
Email: hello@nudga.io
Response Time: Within 24 hours
Email: security@nudga.io
Response Time: Within 4 hours