Opt-In Policy

Introduction

At Nudga, we believe in transparent consent and giving you full control over your communications and escalation preferences. This Opt-In Policy explains how we obtain your consent, what you're opting into, and how you can manage your preferences at any time.

What Requires Opt-In

Essential Service Communications

These are required for the service to function and are automatically included when you create an account:

Account verification and security alerts
Service status and maintenance notifications
Critical system updates and security patches
Payment and billing communications

Opt-In Required Communications

These require your explicit consent and can be managed in your settings:

Marketing emails and promotional content
Product updates and feature announcements
Newsletter and educational content
Survey and feedback requests
Third-party partner communications

Escalation Consent

Our escalation feature requires special consent because it involves contacting other people on your behalf:

Escalation Contact Consent

When you add escalation contacts, you must:

Confirm you have permission to share their contact information
Verify they consent to receive escalation messages
Provide their explicit opt-in for escalation communications
Understand they can opt-out at any time

Escalation Message Content

Escalation messages may include:

Your name and the fact that you set up the escalation
The task or reminder that needs attention
The deadline or urgency level
Contact information for you (if you choose to share it)
No sensitive personal information beyond what's necessary

How We Obtain Consent

Account Creation

When you create a Nudga account, you'll see clear checkboxes for different types of communications. You can opt-in or opt-out of each category separately.

Escalation Setup

When adding escalation contacts, you'll be prompted to confirm that you have their consent and that they understand they'll receive messages on your behalf.

Granular Control

You can manage your consent preferences at any time through your account settings, with separate controls for different types of communications.

Managing Your Preferences

Account Settings

Access your communication preferences, escalation settings, and consent management through your account dashboard.

Email Preferences

Use the unsubscribe link in any marketing email to opt-out of specific communication types.

Escalation Management

Add, remove, or modify escalation contacts and their consent status at any time.

Contact Us

Email us directly to manage your consent preferences or request data deletion.

Escalation Contact Rights

People you designate as escalation contacts have specific rights:

Right to Know: They must be informed about what information you're sharing
Right to Consent: They must explicitly agree to receive escalation messages
Right to Opt-Out: They can unsubscribe from escalation messages at any time
Right to Information: They can request details about what data is shared
Right to Deletion: They can request removal of their contact information

Consent Withdrawal

You can withdraw your consent at any time:

Marketing Communications

Withdraw immediately through account settings or email unsubscribe links

Escalation Features

Disable escalation for specific contacts or entire account

Account Deletion

Request complete account deletion and data removal

Consent Records

We maintain records of your consent choices, including when you gave consent, what you consented to, and any changes you've made. These records help us demonstrate compliance with privacy regulations and ensure we respect your preferences.

Updates to This Policy

If we make changes to our opt-in practices, we'll notify you in advance and may require new consent for certain features. You'll always have the opportunity to review and update your preferences before any changes take effect.

Contact Us

If you have questions about our opt-in practices or need help managing your consent preferences, please contact us:

Email: hello@nudga.io
Subject Line: "Opt-In Policy Question"
Response Time: Within 48 hours