Privacy Policy

Introduction

At Nudga ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personal alerting and escalation service.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

Name and contact information (email address, phone number)
Account credentials and profile information
Escalation contact information you provide
Task and reminder content you create
Communication preferences and settings

Usage Information

We automatically collect certain information about your use of our service, including:

Log data and device information
Usage patterns and feature interactions
Performance data and error reports
IP address and general location information

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our alerting and escalation services
Send you notifications, alerts, and escalation messages
Process and manage your account and subscriptions
Respond to your inquiries and provide customer support
Analyze usage patterns to enhance our service
Ensure the security and integrity of our platform
Comply with legal obligations and enforce our terms

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our service
Escalation Contacts: With the escalation contacts you designate when alerts are triggered
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Opt-out: Unsubscribe from marketing communications
Escalation Settings: Control your escalation preferences and contacts

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@nudga.io
Website: https://nudga.io