Security at Nudga

Your data security is our top priority. We implement enterprise-grade security measures to protect your personal information, escalation contacts, and alert data.

Data Encryption

Encryption in Transit

All data transmitted between your devices and our servers is encrypted using TLS 1.3, the strongest encryption protocol available. This ensures your information remains secure during transmission.

Encryption at Rest

Your data is encrypted when stored in our databases using AES-256 encryption. This means even if someone gained access to our storage systems, your information would remain unreadable.

Authentication & Access

Multi-Factor Authentication

We support multi-factor authentication (MFA) to add an extra layer of security to your account. You can enable SMS, email, or authenticator app verification to protect your login.

Strong Password Requirements

We enforce strong password policies and never store your actual password. Instead, we use industry-standard hashing algorithms to secure your credentials.

Session Management

Your sessions are automatically managed with secure tokens that expire after periods of inactivity. You can also manually log out from any device.

Secure Infrastructure

AWS Cloud Infrastructure

Nudga runs on Amazon Web Services (AWS), the world’s most comprehensive and broadly adopted cloud platform. We leverage AWS’s enterprise-grade security, compliance, and reliability features.

Data Centers

Our data is stored in AWS data centers that meet the highest security standards, including SOC 1/2/3, PCI DSS Level 1, and ISO 27001 certifications.

Redundancy & Uptime

We use multiple availability zones and automated backups to ensure your data is always available and protected against hardware failures or disasters.

Data Access Controls

Principle of Least Privilege

Our team members only have access to the data and systems they need to perform their specific job functions. Access is regularly reviewed and updated.

Background Checks

All Nudga employees undergo thorough background checks and sign confidentiality agreements before gaining access to any customer data or systems.

Your Data, Your Control

You have complete control over your data. You can view, export, or delete your information at any time through your account settings. We never share your data with third parties without your explicit consent.

Escalation Integrity

Secure Escalation Process

Our escalation system is designed with security and privacy in mind. Escalation messages are sent through secure channels and contain only the information you’ve authorized to share.

Contact Verification

When you add escalation contacts, we verify their contact information and ensure they’ve consented to receive escalation messages on your behalf.

Message Integrity

All escalation messages are digitally signed and encrypted to prevent tampering and ensure they come from authorized sources only.

Monitoring & Incident Response

24/7 Security Monitoring

Our security team monitors our systems around the clock for any suspicious activity, unauthorized access attempts, or potential security threats.

Automated Threat Detection

We use advanced security tools and machine learning to detect and respond to potential threats in real-time, often before they can cause any harm.

Incident Response Plan

We have a comprehensive incident response plan that outlines how we handle security incidents. If we ever detect a security issue, we’ll notify affected users immediately and take swift action to resolve it.

Regular Security Audits

We conduct regular security audits and penetration testing to identify and fix potential vulnerabilities before they can be exploited.

Security Updates

We regularly update our security measures and infrastructure to stay ahead of emerging threats and maintain the highest security standards.

Security Questions or Concerns?

We take security seriously and want to hear from you. If you have any security-related questions, concerns, or if you believe you’ve found a security vulnerability, please contact us immediately.

General Security Inquiries

Email: hello@nudga.io Response Time: Within 24 hours

Security Vulnerabilities

Email: security@nudga.io Response Time: Within 4 hours