Privacy Policy

Last updated: February 2026

Introduction

At Nudga (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personal alerting and escalation service.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

Name and contact information (email address, phone number)
Account credentials and profile information
Escalation contact information you provide
Task and reminder content you create
Communication preferences and settings

Subscription and Purchase Data

If you subscribe to a paid plan, we collect:

Subscription status and billing interval (via Apple App Store, Google Play, or RevenueCat)
Product identifiers for your plan

We do not store your credit card number, bank account, or payment method details. All payment processing is handled by Apple, Google, or RevenueCat.

Technical and Diagnostic Data

We automatically collect limited technical information to maintain app reliability:

Device type and operating system version
App version and crash/error reports
General usage patterns (e.g., feature interactions)
IP address and timezone

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our alerting and escalation services
Send you notifications, alerts, and escalation messages
Process and manage your account and subscriptions
Respond to your inquiries and provide customer support
Analyze usage patterns to enhance our service
Ensure the security and integrity of our platform
Comply with legal obligations and enforce our terms

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our service
Escalation Contacts: With the escalation contacts you designate when alerts are triggered
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time.

Your Rights and Data Deletion

You have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and all associated personal data
Portability: Request a copy of your data in a portable format
Opt-out: Unsubscribe from notifications at any time (reply STOP to SMS, or use the unsubscribe link in emails)
Escalation Settings: Control your escalation preferences and contacts

To request data deletion or account removal, you can delete your account directly within the Nudga app under Settings, or contact us at support@nudga.io. We will process your request and remove your personal data within 30 days.

No Advertising or Tracking

Nudga does not use advertising tracking technologies, advertising identifiers, or third-party ad networks. We do not track you across other apps or websites. We do not sell, rent, or share your personal information for marketing, advertising, or profiling purposes.

All data we collect is used solely to operate the app and deliver the service you signed up for.

Third-Party Services

We use a limited number of third-party services solely to operate core app functionality. These services process data only as needed to provide their function and do not use your data for advertising or independent tracking.

Subscription management: RevenueCat processes purchase and subscription status on behalf of Apple App Store and Google Play
Notification delivery: Email and SMS delivery providers transmit reminder and escalation messages you or your contacts create
Authentication: Apple Sign-In and Google Sign-In process authentication tokens when you choose to sign in with those providers
Messaging: Stream Chat provides in-app group messaging functionality
Diagnostics: Crash and performance monitoring tools collect anonymized error reports to help us maintain app reliability

We do not share your personal data with any third party for purposes unrelated to operating the Nudga service.

Cookies and Tracking Technologies

Our website may use cookies to maintain session state and remember preferences. We do not use cookies or similar technologies for advertising, behavioral targeting, or cross-site tracking. You can control cookie settings through your browser preferences.

Children’s Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@nudga.io Website: https://nudga.io Location: Thousand Oaks, California